Frequently Asked Questions

What types of party rentals do you offer?
- We offer over a wide variety of inflatable rentals, including slides, bounce houses, combo jump castles, obstacle courses, interactive games, and more. We even carry tent rentals and tables and chairs.
How do I book a rental?
- You can obtain an instant quote and book your rental through our Online Instant Quote system.
Do you require a deposit?
- Yes, a deposit is required to secure your rental. The remaining balance is due upon delivery.
What is your cancellation policy?
- Cancellations made at least 7 days prior to your event will receive a full refund of the deposit. Cancellations within 7 days may forfeit the deposit.
Do you offer package deals or discounts?
- Yes, we offer discounts for schools, churches, and military personnel. Contact us for more details.

Do you deliver to my area?
- We serve the Tri-County Charleston area, including Charleston, West Ashley, Mt. Pleasant, North Charleston, Summerville, Goose Creek, Moncks Corner, and surrounding areas.
What time will you arrive for setup?
- Our team will coordinate with you to ensure setup is completed before your event starts.
Do I need to be home for delivery and pickup?
- Yes, an adult over the age of 18 must be present during delivery to sign the rental agreement and provide setup instructions.
What kind of surface do you need for setup?
- Inflatables can be set up on grass, pavement, or indoors. The area should be flat, free of debris, and clear of any overhead obstructions.
Do you provide extension cords?
- Yes, we provide the necessary extension cords. The setup location should be within 50-75 feet of a standard electrical outlet.

How do I ensure kids stay safe while using the inflatables?
- Always have adult supervision, ensure participants remove shoes and sharp objects, and adhere to the posted weight and occupancy limits.
What happens if bad weather is expected?
- We reserve the right to cancel or reschedule rentals in case of severe weather conditions for safety reasons.
Do you clean your inflatables?
- Yes, all inflatables are thoroughly cleaned and sanitized after each use to ensure a safe and hygienic experience.
Are your inflatables safe for toddlers?
- We offer a variety of inflatables suitable for different age groups, including options appropriate for toddlers.
Are there any restrictions on who can use the inflatables?
- Each inflatable has specific weight and occupancy limits. Please refer to the product details or contact us for more information.

What forms of payment do you accept?
- We accept credit/debit cards and cash payments.
Do you require a security deposit?
- A deposit is required to secure your booking. Additional security deposits are not typically required.
Can I rent an inflatable for multiple days?
- Yes, multi-day rentals are available. Please contact us to discuss pricing and availability.
What happens if an inflatable is damaged during my event?
- Customers are responsible for any damage caused by misuse or neglect. Normal wear and tear is expected and covered by us.
Do I need a permit for a public event?
- Permits may be required for events in public spaces. It’s advisable to check with local authorities prior to booking.